Terms and conditions of sale
Last updated: 5 August 2026 · Version 1.1
Article 1 : Scope
These terms govern the relationship between Equidesk (the publisher) and any legal entity or individual taking out a licence for the Equidesk Pro software (hereinafter the "Client").
Article 2 : Description of the service
Equidesk Pro : software installed on the Client's computer:
- Timing and management of equestrian events (show jumping and endurance)
- Windows, macOS and Linux; works without an internet connection
- Several plans, from a single show to an unlimited annual subscription (see the pricing page)
- Online publication of results, when the Client triggers it
Article 3 : Pricing
Current plans are shown on the pricing page. Prices are expressed in Algerian dinars (DZD).
Equidesk reserves the right to change its prices with 60 days’ notice before renewal.
Article 4 : Set-up fees
No set-up fee is charged. Initial onboarding and demonstration are included.
Article 5 : Payment methods
- Bank transfer (details provided)
- Card payment: CIB / Edahabia via SATIM
The licence is issued once payment has actually been received.
Article 6 : Term and renewal
The subscription is annual and renews automatically. The Client is notified by email 30 days before the renewal date.
Termination is possible at any time by email to contact@equidesk.app. It takes effect at the next renewal date, with no pro-rata refund except in exceptional circumstances.
Article 7 : Licence of use
Each Equidesk Pro licence grants use of the software on one computer, identified by a hardware fingerprint.
To activate the software on a new computer, simply contact us: migration is free and unlimited.
Any resale, sharing or duplication of the licence code is prohibited and results in immediate termination without refund.
Article 8 : Right of withdrawal
The professional Client has 14 days from subscription to withdraw without having to give reasons.
To exercise this right: an email to contact@equidesk.app within 14 days. Full refund within 14 days.
This period does not apply where the service has already been used significantly.
Article 9 : Availability
Equidesk targets 99.5 % availability for the online services. The installed software works offline and remains usable even when the online services are unavailable.
Any planned maintenance is announced by email 48 hours in advance.
Article 10 : Liability
Equidesk applies its best technical efforts to guarantee the quality of the service. It cannot be held liable for:
- Data loss caused by a failure of the Client's hardware
- Outages attributable to a third party (internet provider, host, payment provider)
- Data-entry errors made by the Client
- Jury or ranking decisions: Equidesk is a tool, not a decision-maker
Any compensation is capped at one year of subscription in the event of proven fault.
Article 11 : Client's data
The Client remains the owner of all data they enter: riders, horses, results. Equidesk provides an export on request.
For data concerning the people whose information the Client enters (riders, owners), the Client is the controller; Equidesk processes it on their behalf and according to their instructions.
See the privacy policy.
Article 12 : Changes to the software
The software evolves regularly. Updates to the current version are included in the subscription. A major evolution may give rise to a reasonable upgrade fee.
Article 13 : Governing law and jurisdiction
These terms are governed by Algerian law. Any dispute will be brought before the courts of Algiers, after a mandatory attempt at amicable resolution.
Article 14 : Acceptance
Confirming an order or activating a licence constitutes full acceptance of these terms.
The French text is authoritative. In the event of any discrepancy between language versions, the French version prevails.
For any question: contact@equidesk.app